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FAQ
GENERAL
How do I make sure I order the right item and size?
Check product details before purchasing.
By placing an order, you confirm that you’ve selected the correct product(s) and size(s). If you need help before checking out, feel free to reach out we’re happy to assist.
I made a mistake in my order can it be fixed?
Double-check before you confirm.
Please make sure all product selections and shipping details are correct before checking out. We are not responsible for errors in orders that have already been placed.
RETURNS & REFUNDS
Can I return or exchange my order?
All sales are final.
We do not accept returns or exchanges on any products purchased through our store. Please be sure to review all product details, sizing, and specifications carefully before placing your order.
What if my item arrives damaged or defective?
We’re here to help if something’s wrong.
If your order arrives damaged or defective, please contact us within 7 days of receiving it. We may ask for photos of the item and packaging to assist you. Depending on the situation, we’ll offer a replacement or store credit.
PAYMENT & ORDER ISSUES
I have a problem with my order should I file a chargeback?
Please contact us first.
Chargebacks can be frustrating for both sides. If you have any issues with your order, reach out to us directly we’re committed to resolving things fairly and quickly. We reserve the right to dispute any chargebacks that go against our store policies.
Thank you for shopping with us
We appreciate your support.
Thanks for being part of the Blitzz816 community. If you have questions, don’t hesitate to get in touch. We're here to make your experience a great one.
